Customers and reviews
Customers lists everyone who has ordered from you or messaged you on WhatsApp, with how many orders they placed, what they spent and when they last ordered. Reviews collects every star rating, and Menuthere can invite customers to review you on Google too.
From Lite plan
The customer list and export start on Lite. Segments and reviews are Pro.
What you get
- Every customer, one listSearch by name or phone, filter, and call or message from the row.
- Their whole historyLifetime spend, how often they order, every order and what they usually have.
- Eight segmentsCustomers sorted by how often, how recently and how much they order. Pick one to message (Pro).
- ExportDownload the customers on screen as a spreadsheet.
- Star ratingsCustomers rate each order from one to five stars with a comment and photos (Pro).
- More Google reviewsAfter customers rate an order, Menuthere can invite them to review you on Google as well.
How it works
- 1Take ordersEvery customer who orders or messages you is added for you.
- 2Read and filterOpen a customer for their history, or pick a segment.
- 3Act on itExport a segment, message it, or reply to a review.
In the dashboard:Customers
Which plans include it
The customer list and export start on Lite. Segments and reviews are Pro.
Free$0Not included
Lite$17 a monthIncluded
Pro$39 a monthIncluded
Branded App$99 a monthIncluded
Set it up, step by step
Each guide shows exactly where to click in your dashboard.
Works well with
Order analyticsSales by day, hour and dish, counted from the orders you already take.Free planWhatsApp broadcasts and comeback messagesSend offers to past customers and win back the ones who stopped ordering.From Pro planDiscounts and loyalty pointsDiscount codes, free dishes and points customers redeem at checkout.From Lite plan
Start taking orders on your own website.
Your menu, QR codes and ordering website are free, with 0% commission on every plan. Lite and Pro come with a 7-day free trial.